BPO-
Business Process Outsource
KPO- Knowledge Process Outsource
HRO-
H. R.
Process Outsource
We are delighted to present you our model of employee recruitment, their training, equipment setup and your management. It consists of years of experience in the industry of call center and IT services outsource. Click above and find out why are we the best in the industry.
RECRUITMENT
We provide a shortlist of candidates (agents and supervisors) for your new team. This process also includes setting up the computer and phone equipment. Your team will soon be ready for training.
INTERVIEWS
You perform the final selection via Skype or in person in our office. The whole process depends on the complexity of the team, lasts from a few days up to few weeks. Now your team is ready for training and work.
TRAINING
Together we train new professionals via video link or in person. Supervisors undergo additional training of staff control , organizing skills, work and special training reporting. Your team is ready to do business now.
MANAGEMENT
You provide team management and general operations, as if the agents are in the office next to you. Sometimes employee`s expenses are cut down up to 70%. Most of our customers choose a full workforce outsource at one point.