Engaging an external CALL CENTER team in Europe
If you own a company that has 3 or more workers who call and receive calls 24 hours a day- outsourcing your call center pays off.
Nowadays the vast majority of serious companies have a team that only informs the consumers about current services and replies to their inquiries. Such team is called call center. Call centers usually operates 24 hours a day, depending on the type of work and location. There are also companies whose employees are mainly consistent out of call center agents, and such companies deal exclusively with pure service activity.
Step No. 1 Choose between Serbia or Montenegro for your new office location
If you have already know or need help making the selection, you can always contact us free of charge and our territory manager will suggest the location depending on the type and scope of work you require.
Step No. 2 Making a team
Depending on the amount of employees you need, we can offer staff we have in our database or we will interview new people. After the first round of interviews we will refer the workforce to you and organize a second round of talks with you in person or via Skype. Together we would make the final selection of employees.
Make a professional team FAST
In over 80% of the cases we can generate a team within 14 days. Other 20% or less goes for companies who need at least 50 employees.
South Europe
Western countries have begun to cancel their call center teams in India mostly because their customers feel a strong language barrier in communication. Over 70% of new call centers choose Southern Europe.
A lot more interesting tasks are coming along..
·Finding new office space
·Equipment setup
·Interior design and final setup
·Travelling
·The most important one- savings reports!
